This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.
- I made a mistake with my address/name but realized too late.
No problem, just send us an email using our contact us form with your order number as soon as possible. We try to process orders as soon as we get them so the earlier you let us know, the faster we can correct it before it’s shipped!
- Can I buy Herbfun products at wholesale?
Yes, we allow reputable vendors, groomers, and veterinarian practices to purchase our products for retail sale directly to their customers. Please head to our Wholesale Inquiries page to get more information.
- Will this work on my pet?
Every animal is different; however, the vast majority of our customers are very happy with our products because they are natural and because they work!
- When Will My Product Expire?
All Vet Organics products go out the door with a minimum 18-24 months shelf life if kept in a cool, dry place and away from direct sunlight.
- Can I Get a Sample?
We do not have product samples, but we do offer a 100% money back guarantee so you can get a refund if you’re not happy.
- What if I need support after purchasing a product?
We love to interact with our customers. Our preferred contact method is by email sent to us at firstname.lastname@example.org, but if you prefer the telephone, please call our hotline at +447501513444 and we’ll have the right person call you back.
- What is Your Shipping Policy?
We guarantee that all orders will ship within one business day regardless of shipping option selected. We also have options to obtain free shipping.